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nloth2  
#1 Posted : Tuesday, September 29, 2020 8:24:02 AM(UTC)
nloth2

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So I renewed my Team Shelby membership back at the end of August, and I still havent receioved anything as part of my membership. Am I supposed to be getting a new membership kit, or a certificate, or something for this? Not sure if this is the right place or not or of they are that back logged because of Covid or what not.

JEdmond81  
#2 Posted : Tuesday, September 29, 2020 1:54:28 PM(UTC)
JEdmond81

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Originally Posted by: nloth2 Go to Quoted Post

So I renewed my Team Shelby membership back at the end of August, and I still havent receioved anything as part of my membership. Am I supposed to be getting a new membership kit, or a certificate, or something for this? Not sure if this is the right place or not or of they are that back logged because of Covid or what not.

We have been a little slow on sending out packages since they come from the California office, and they have limitations in place thanks to Covid.  Shoot Alexis an email at TSSupport@shelby.com and include as much information as you can.  

carnut12  
#3 Posted : Friday, October 2, 2020 6:55:07 AM(UTC)
carnut12

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My renewal date is coming up, do they send you an email prompting you to renew?

DrHawkeye  
#4 Posted : Friday, October 2, 2020 7:41:36 AM(UTC)
DrHawkeye

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they have the last couple years, so I would guess it would be similar this year.
DrHawkeye  
#5 Posted : Friday, October 23, 2020 7:29:12 AM(UTC)
DrHawkeye

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So I renewed with Team Shelby when I got the email a couple weeks ago, but I'm still getting emails about my membership ending. So, did the renewal actually go thru or not? If so, shouldn't the emails stop?
JEdmond81  
#6 Posted : Friday, October 23, 2020 8:36:55 AM(UTC)
JEdmond81

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Originally Posted by: DrHawkeye Go to Quoted Post
So I renewed with Team Shelby when I got the email a couple weeks ago, but I'm still getting emails about my membership ending. So, did the renewal actually go thru or not? If so, shouldn't the emails stop?

 

I will look into this for you, and make sure it gets addressed.

DrHawkeye  
#7 Posted : Monday, October 26, 2020 7:59:31 AM(UTC)
DrHawkeye

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Originally Posted by: JEdmond81 Go to Quoted Post

Originally Posted by: DrHawkeye Go to Quoted Post
So I renewed with Team Shelby when I got the email a couple weeks ago, but I'm still getting emails about my membership ending. So, did the renewal actually go thru or not? If so, shouldn't the emails stop?

 

I will look into this for you, and make sure it gets addressed.

Thanks.  It's not a real problem unless the renewal didn't get logged over there, even tho I got an email saying it was renewed.  Probably a glitch somewhere.

rgh726  
#8 Posted : Saturday, November 28, 2020 8:09:01 AM(UTC)
rgh726

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I am having the same issue
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